VOQUA.AI
VOQUA.AIThe Voice Intelligence Company
Honest comparison

Last updated October 29, 2026

VOQUA.AI vs Smith.ai

Both sell AI answering. Smith.ai emphasizes per-call AI plans plus optional live-agent backup; VOQUA emphasizes minute-based AI Receptionist plans aimed at booking and dispatch workflows for service businesses.

VOQUA.AI is best for

VOQUA.AI is best for home-service and SMB operators who want an AI Receptionist that answers on their real line, books jobs into a calendar, and bills on published minute-based plans rather than a per-call stack.

Smith.ai is best for

Smith.ai is best for teams that want an AI front desk with a free entry tier and the option to escalate selected calls to Smith.ai live agents for an add-on fee.

How to decide

Pick the column that describes how you buy phone coverage — finished AI Receptionist product vs human or hybrid answering.

Choose VOQUA.AI if…
  • You run plumbing, HVAC, roofing, electrical, or similar trades and care about booking the next job — not only taking a message
  • You prefer published monthly minute allotments and overage rates you can see on /pricing
  • You want the agent built from your website and live on your existing business number quickly
  • You do not need a third-party live-agent network for every escalation
When Smith.ai is a better fit
  • You want a $0 entry plan with a small included call allotment to trial AI answering before paying
  • You specifically want Smith.ai’s live-agent network available as a per-call add-on when callers ask for a human
  • Your buying process already centers on Smith.ai’s Clio / legal tooling ecosystem
  • You prefer call-count packaging over minute-based packaging for how you forecast spend

Side-by-side comparison

Product model

Feature
VOQUA.AI
Smith.ai
What you buy
AI Receptionist product for SMB / home-services workflows — answer, qualify, book into calendar. Live plan cards at /pricing.

AI Receptionist product with Free / Pro / Enterprise call packages; live agents available as an add-on.

Source: smith.ai · as of 2026-10-29

Human escalation
Configurable handoff to your team / on-call line per your rules — not a third-party receptionist pool included by default.

Live agent add-on can route selected calls to Smith.ai’s 24/7 live agent network; published add-on is +$3.00 per call that uses the add-on (as of their help article).

Source: smithaivoiceassistant.freshdesk.com · as of 2026-10-29

Scheduling
Calendar booking into your open slots after you connect your calendar.

AI Scheduling listed on Free plan features (Calendly & more).

Source: smith.ai · as of 2026-10-29

Pricing shape

Feature
VOQUA.AI
Smith.ai
Published entry price
Paid AI Receptionist plans with included minutes — see live cards on /pricing (amounts update from billing, not this page).

Free plan at $0/mo with 25 included calls/mo; extra real calls on Free billed at $3.00/call per their pricing page.

Source: smith.ai · as of 2026-10-29

Paid self-serve tier example
Minute allotments scale by plan; overage is a published per-minute rate on each card at /pricing.

Pro listed from $150/mo for 75 calls/mo (~$2.00/call on that package); higher Pro packages at 150 and 300 calls/mo also published.

Source: smith.ai · as of 2026-10-29

Enterprise / done-for-you
Custom / higher tiers via sales when volume or multi-location needs exceed published cards.

Enterprise listed from $500/mo for 300 calls/mo on the public AI Receptionist pricing page, with higher call packages and custom 1000+.

Source: smith.ai · as of 2026-10-29

Contract
Cancel from your account per Terms; no lock-in marketing claim beyond what billing Terms state.

AI Receptionist described as month-to-month; cancellation requires 30 days’ notice per their pricing FAQ.

Source: smith.ai · as of 2026-10-29

Pricing

Both vendors publish their pricing. The pricing models are meaningfully different — read carefully.

VOQUA.AI

VOQUA publishes AI Receptionist plans with included minutes and per-minute overage on each card at /pricing. Use the live cards (and ROI calculator on that page) for current dollars — this comparison does not hardcode catalog prices that can drift from billing.

Smith.ai

Smith.ai AI Receptionist public pricing (as of verification): Free $0/mo (25 calls; $3.00/call after); Pro from $150/mo (75 calls) with larger call packs; Enterprise from $500/mo (300 calls). Live-agent involvement is a separate +$3.00/call add-on when used.

Source: smith.ai · as of 2026-10-29

The bottom line

If you want a free call pack and Smith.ai live-agent backup, Smith.ai fits that packaging. If you want minute-based AI Receptionist plans aimed at booking service jobs on your calendar, compare VOQUA’s live /pricing cards against your monthly talk time — not against Smith.ai’s per-call free tier alone.

Frequently asked questions

Want a 15-minute look at your missed-call leak?

We will pull a baseline of your current call coverage, missed-call rate, and likely revenue recovery — and tell you honestly whether VOQUA.AI is the better fit, or whether you should look at Smith.ai (or someone else).

Book a 15-Minute AuditVisit Smith.ai

Sources

Last updated October 29, 2026 (2026-10-29). Factual claims about Smith.ai cite public pages below. VOQUA product facts follow the live site (especially /pricing). If something looks stale, email hello@voqua.ai.

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